Last updated October 2016
The Gift Concierge Co.
thegiftconcierge.com.au
This following document sets forth the Privacy Policy for The Gift Concierge Co, www.thegiftconcierege.com.au
The Gift Concierge Co. is committed to providing you with the best possible customer service experience. The The Gift Concierge Co. is bound by the Privacy Act 1988 as amended (“the Act”), which sets out a number of principles concerning the privacy of individuals.
COLLECTION OF YOUR PERSONAL INFORMATION
There are many aspects of the Site which can be viewed without providing personal information, however, for access to future The Gift Concierge Co. customer support features you are required to submit personally identifiable information. This may include but not limited to a unique username and password, or provide sensitive information in the recovery of your lost password.
INFORMATION STORAGE
The Gift Concierge Co. website utilise cookies to store information of browsing history and to enable browsing features. We do not store any personal or financial information about customer used cookies.
SHARING OF YOUR PERSONAL INFORMATION
We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or customer freight shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service. The Gift Concierge Co. takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information
USE OF YOUR PERSONAL INFORMATION
For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalised content to you while you are at this Site. From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices
CHANGES TO THIS PRIVACY POLICY
The Gift Concierge Co. reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the Site
ACCESSING YOUR PERSONAL INFORMATION
You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. The Gift Concierge Co. reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis
HOW TO UNSUBSCRIBE FROM OUR NEWSLETTER
The Gift Concierge Co. customers can choose to receive our newsletter by signing up and opting to receive our newsletter emails. At any time, should you wish to stop receiving these promotional newsletter emails, simply click on the “Unsubscribe” link at the bottom of the email, or email us at help@thegiftconcierge.com.au and request to be removed from our marketing list.
CONTACTING US
The Gift Concierge Co. welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us by any of the following means during business hours Monday to Friday.
Call: 1300 315 685
E-mail: help@thegiftconcierge.com.au
